Why We Are "Elite"

 Valerie Butcher, Trisha Rutherford, Shanon Leder Jensen, Jennifer Dial

Valerie Butcher, Trisha Rutherford, Shanon Leder Jensen, Jennifer Dial


Since most people deal with escrow infrequently, they need someone who will guide them through the escrow process. Working with an independent escrow company and an experienced Escrow Officer is vital to the smooth flow and successful outcome of an escrow.

Our escrow officers, junior officers, and assistants have extensive escrow experience based on practical day-to-day involvement with escrows, and from closing thousands of transactions. Our staff regularly attend escrow association meetings, webinars, seminars, and educational industry conferences to stay current on all things escrow. Owners Karen Viens and Genia Engelstad, bring experience, strong management skills and leadership to each transaction. 


Licensed & Independent

Elite Escrow Services is an independent escrow company. We are not owned by or affilliated with any title company, real estate company, or any other real estate-related business.

As an independent escrow company, we are a true neutral third party, and represent the most secure form of Escrow Holder. We are licensed by the California Department of Business Oversight and are subject to the most stringent consumer protections in the industry. Our only business is escrow. It's what we do and we do it better than our competitors. 


Total Customer Focus

Our goal is to provide excellent customer service. From simple courtesies such as having your call answered in a professional manner, to our meticulous attention to detail during the escrow process, the entire staff at Elite Escrow Services has a "can-do" attitude. 

As straight-forward, solution-oriented problem solvers, we handle our escrows efficiently and in a timely manner. All of our staff members are available to explain the elements of escrow and to answer any questions that may arise. We aim to successfully close each escrow on time and make sure our clients have a positive escrow experience. 



How well do you know your escrow company? How can you be sure that funds placed in escrow are secure? As a privately-held, licensed company, Elite Escrow Services of San Diego is required to be a member of the Escrow Agents’ Fidelity Corporation (www.eafc.org). No other escrow provider has such stringent requirements. We have been in business since 1971. Our long-standing history, secure practices, and reputation for superior service is proof that you can trust us to be your escrow company for life.



We operate with a system of checks and balances – one person orders documents while another checks them in. Our thoroughness is one of our greatest strengths. Every file contains detailed file notes accessible by other staff members.

As part of our proactive service, we request the title company send the Preliminary Report directly to the real estate agent so that the agent receives it as soon as possible. We inform agents when deposits arrive and we fax or email estimated closing costs to them well before closing. A pre-audit sheet is also sent out prior to closing, that lists the items needed to close the transaction.

The Closing Department at Elite Escrow Services is unique in that it employs a full-time Escrow Officer and team dedicated to ensuring all terms of the contract have been followed. The officer audits all files prior to closing, verifying funding and accuracy. The closing team follows a streamlined procedure to ensure prompt delivery of closing packages.

Utilizing Secure Emails. All emails that contain non-public, personal information are sent through secure email which requires the recipient to verify their email address and set up a password in order to access the information. 


Escrow Services

Elite's business was built on residential sales and refinances, however, today we handle all types of escrows including commercial, investment, apartments, subdivision, manufactured and mobile homes, leasehold escrows, short sales, probates, Seller carry-backs, All-inclusive Trust Deeds, For Sale By Owner, REO properties, liquor license transfers, exchanges, and private financing. 

We provide efficient and professional services to clients by cross-training our staff and utilizing the "team" concept. Our proven systems keep the process moving towards closing without delays. 

The staff at Elite Escrow Services operate under the highest ethical and professional standards. Clients who use our highly-experienced, customer-focused Escrow Officers can be assured that we will exceed their expectations! We invite you to experience the Elite difference.